[fast1gt]

Both of the black roof rack covers on my Explorer Sport keep coming loose (clips not holding) and popping up! I have taken it back (4) times and they replaced the clips, but they still come up. I went out at the local Ford Dealer to the line of new Explorers on the lot and (2) had the covers sticking up! I went over to the other ones that were not sticking up and pulled slightly. Some were tight and some came off easily! Now I am being told by Ford Customer Service that there is nothing they can do! REALLY! My $50K blows apart with wind or at the car wash and that is acceptable by Ford?
How many others have this issue?

 

[J_C]

What's a roof rack cover? I mean is it needed? My 5th gen didn't come with any and the roof rack looks fine without one.

 

[Rob2]

Same thing with my 2016.

 

[Rob2]

What's a roof rack cover? I mean is it needed? My 5th gen didn't come with any and the roof rack looks fine without one.

The silver pieces that look like the roof rack rails, are covers. Mine have become loose after several thousand mile trips and I have found that they need to be slammed back into place to be seated appropriately.

I also had the passenger side A arm cover (by the windshield) fly off and slam into/cut my kids hand through open the passenger window. Good thing he deflected it with his hand, before it slammed his face.

The dealer wanted nothing to do with that. I repositioned the original part and it will NOT be coming off again without needing replaced.

 

[Melissa D]

Within a month of having my 2019 Ford Explorer, the covers for the roof rack comes loose and sometimes flies off while I am driving or going to the car wash. I have had them replaced once when it first happened. The second time I went to take it in, the dealership said that it was not an essential service and I would have to wait. What happened to Fords being built Ford Tough? Can you lemon law a vehicle for this?

Have you had any luck with yours? I saw where some dealerships epoxy the rack cap on, but I have a Lease and I don't want to do anything that will mess up my lease.

 

[Rob2]

Maybe try covering the clips with silicone adhesive (caulk) before re-seating them. Then give them a day to cure. Its not permanent like epoxy, and should hold them in.

 

[Jeff Moody]

Both of the black roof rack covers on my Explorer Sport keep coming loose (clips not holding) and popping up! I have taken it back (4) times and they replaced the clips, but they still come up. I went out at the local Ford Dealer to the line of new Explorers on the lot and (2) had the covers sticking up! I went over to the other ones that were not sticking up and pulled slightly. Some were tight and some came off easily! Now I am being told by Ford Customer Service that there is nothing they can do! REALLY! My $50K blows apart with wind or at the car wash and that is acceptable by Ford?
How many others have this issue?

Ford just posted a recall for this issue.

 

[Dagsplorer]

Ford just posted a recall for this issue.

Ditto. I noticed the service bulletin showed up on my Ford Pass app recently.